Customers
A clearer way to request a service or ask for a follow-up.
HAROLD PHARMACY
More attention
for the person at the counter.
There is room for a better connection between customer requests, service bookings and the work behind the counter. This is where we want to take Harold next.
Planned directionA BETTER DAY FOR THE PEOPLE IN IT.
A planned workspace for pharmacy requests and customer updates.
The team
See who owns a request and what still needs checking.
Pharmacists
Keep professional review and clinical decisions with qualified people.
ONE JOURNEY TO START WITH.
- 01
A customer requests a service
- 02
The team checks the request
- 03
A pharmacist reviews what needs judgement
- 04
The customer gets a confirmed next step
Illustrated workflow. No real customer records, bookings, messages or clinical decisions are involved.
WHERE IT STANDS
Worth being
clear about.
Planned direction
Harold Pharmacy is a planned product direction. There is no live pharmacy product, dispensing connection or clinical automation being offered on this page.
Help shape a focused first build around your pharmacy’s administrative work. Dispensing and clinical advice would require their own separately assessed scope.
The industry product is intended to stand on its own. Broader Harold tools and automation are optional and separately scoped.
Explore the wider app family ↗TELL US WHAT YOU NEED.
Let’s make your
working day better.
Tell us what takes too long, gets missed or needs a better way. James and the team will take a look.